Frequently Asked Questions

Here you can find the answers to any question you have about our site. If you can not find the answer you are looking for, you can contact us directly.

The price in the retail store is not the one published on

It may be that the offer has already finished or changed the conditions in the retail store. The final price is determined by the retail store.

How to get a refund or return an item?

You must contact the store where you made the purchase, to get the refund or the return of the item.

At we do not sell anything, so we do not have access to information about your purchase. Check the status of your purchase directly with a retail store.

What is is a completely free savings site where hundreds of smart shoppers come daily for online deals, coupons and promotions from your favorite stores.

What do I do if I don’t receive my order?

You must contact the retail store to find out the status of your order.

Remember in we do not sell anything and we do not have access to the information related to your purchase.

All the details of your purchase must be verified and confirmed with the retail store where you made the purchase.

How much will I be charged for using service is 100% free. We NEVER ask for bank accounts, credit cards or other payment information, of anyone who uses our site or those who register as members.

How do I sign up to be a member of

To become a member of DealsConnector you can enjoy free here. With only an email address and password you can:

  • Access hundreds of online coupons and deals
  • Get access to exclusive savings and coupons

How do I change my email address?

If you want to view or change any information on your account, simply visit My Account. For your safety you must log in before upgrading any account information.

How I can unsubscribe from your mailing list?

If you want to stop receiving our newsletters about offers and coupons, you can do it directly from any of our newsletters, you must click on the link provided at the bottom of the email, this way you start the unsubscribe process. You will be unsubscribed immediately.

For your security reasons, you will be prompted to log in before updating any account information.

How do I redeem a “No Code Required” coupon or product?

A “No Code Required” is a coupon that does not have a coupon code. If our offers do not have a coupon code, simply click on “GET IT” to enjoy the offer.

How do I know if a “coupon code” is working?

When you make click on the link “GET IT” from our site, usually you will be directed to the page of the merchant’s site, where the offer is describe.

In 99.9% of the time the merchant discount display before you submit your order. If you enter the coupon code and you do not see the discount on the review page order, do not place the order.

Remember that in many cases it is not necessary to place the coupon code, this is so when it is not necessary to use the coupon code for the discount is applied. We do notice when you enter to see the product detail.

How do I claim a coupon “coupon code”?

There are different places to enter the coupon code, depending on the merchant. It may be generally:

  1. The coupon code can be entered in the shopping cart
  2. Other times can be entered in the review page prior to checkout

How do I make a purchase through currently does not sell anything and is not a store. We are a resource for smart consumers looking for the best deals and coupons from your favorite stores.

Do you have a privacy policy?

Yes, we value your privacy, you can see it in our privacy policy, which explains what information we collect, how we use the collected information and other issues relevant to your privacy.

The information we collect is used to give you the best experience – we never sell your information to third parties.

I forgot my password

Be sure to use the email address with which you register your account. If you are sure you are using the correct email address, click on Lost your password In My Account Login form.

You will be asked for your username or email address, click “Reset Password”. Wait a few minutes and you will receive an email with instructions to reset your password.

If you do not receive the email after a few minutes, check your spam folder and adds to your address book.

How can I advertise with you?

At the present we work with the following affiliate solution providers: Commission Junction, LinkShare, ShareASaleShareASale, FlexOffers and LinkConnector.

If you are running an affiliate program with one of these providers please send us an email to our advertising department.

What is the Black Friday?

Black Friday is the biggest shopping day of the year, when retailers offer great deals and drastic discount on their products to start the Christmas shopping season.

On Black Friday are available a variety of products (electronics, toys, clothes, etc.) to the lowest prices of the year.

This year many retailers are opening their doors at Thanksgiving night or even before, some of these retailers begin on November 1st, calling it “Black Month”.

All means that you have extra days for your opportunities.

Are there online sales on Black Friday?

Most online sales begin with sales in stores. Some only make their offers in the shops and not presented in its online store.

Many Black Friday deals are available before Black Friday. In you can find deals, often better than a Black Friday, throughout the year.

What is Open or Closed?

Black Friday is not a federal holiday, however it is a holiday in some states. To take advantage of this day offers, many people take a day of their annual leave the day after Thanksgiving Day.

When is Black Friday?

Black Friday is the day after Thanksgiving, which is the fourth Thursday in November.